Coronavirus and your ski holiday

It’s not a question that we are asked very often any more but no less important for that: 'How might Coronavirus affect our ski holiday this winter?' The honest answer is that our ‘Covid-19 Charter’ proved extremely effective when required last winter, and you can rest assured that once again we will do everything possible to ensure your safety and well-being, as well as that of our staff.

Although we do not expect any travel restrictions will be put in place over the season, rest assured that for your own piece of mind you can still rely on our COVID Guarantee for the entirety of the 2022/23 winter season.

Up until the day that you travel to resort we will offer a full refund of any money paid under the following circumstances:

If you are fully vaccinated and we are required to cancel your booking due to;

• travel restrictions to, or within, France, or; 
• the closure by the French authorities of your chosen resort, or; 
• the closure of the ski lifts by the authorities in your chosen resort, or; 
• If France imposes a compulsory quarantine on visitors from the UK, or; 
• If the any of the UK national governments require you to isolate in a hotel on your return irrespective of whether you have Covid-19, or; 
• If any of the UK national governments impose a national lockdown and/or regional travel ban preventing you from travelling.

For the purposes of clarity fully vaccinated in the context of this guarantee means having received all vaccinations or boosters made available free of charge to your age group by the UK national governments at any time up to 7 days before you depart. The last dose needs to be more than 7 days before travel date.

We will not refund and/or be liable for any losses howsoever arising under the following circumstances, and therefore require that you take out adequate insurance to cover:

• When you have not been fully vaccinated, but had you been so, would have been able to travel and/or use the ski lifts in your chosen resort; 
• Where you have been diagnosed with Covid-19 before confirmed arrival and are no longer able or choose not to travel; 
• Where you have been in contact with someone that has been diagnosed with Covid-19 and need or choose to self-isolate; 
• Where you have been contacted by NHS Test and Trace (or your national or local test and trace systems) and you are required to self-isolate; 
• Where you have been diagnosed with Covid-19 during your trip or have otherwise come in contact with someone who has been diagnosed with Covid-19 and you are now required to self-isolate. Your insurance policy should cover you for repatriation where necessary, emergency medical expenses abroad and additional costs of accommodation and/or transport if you need to self-isolate whilst abroad.

If you would like to discuss our Covid Refund Policy before committing please call the team on 0203 892 4060 or you can drop us an email at ski@vip-chalets.com

Last updated 05/09/2022