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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 14905

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  • An Excellent Experience

    Benjamin Welsh 23 Dec 2025

    Stayed Dec 2025
    Our group had stayed at Bear Lodge the last few years with VIP and had a great experience. This year once again was amazing in terms of the staff availability, communication and assistance at all times. VIP is always excellent in there accomadation of guests but I think this year in particular stood out with how much effort and consideration they put in the assistance of our group. The facilities and chalet were absolutely top notch and the food was excellent. We will definitely be returning here next year and hopefully to chalet yogi which is just beautiful and catered for wonderfully by the hosts.
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  • Great service, great location, and a lovely team

    Erez Efrati 23 Dec 2025

    Stayed Dec 2025
    We had a really enjoyable stay at Bear Lodge and overall a very positive VIP SKI experience. The rooms were clean, comfortable, and well maintained, with good showers and everything we needed after a long day on the slopes. The ski-in/ski-out location was excellent and made skiing with the family extremely easy and stress-free. Everything was very well organised from start to finish. The airport transfers worked smoothly both on arrival and departure, which made travelling with children much easier. A particularly nice touch was the sandwiches, fruit, and croissants prepared for the journey back to the airport – thoughtful and very much appreciated. The VIP SKI team really stood out. Everyone was friendly, approachable, and genuinely happy to help, always with a smile. It created a warm and welcoming atmosphere throughout the week. Food quality was good for us adults, but the kids’ meals were a bit less successful with our children. Also, the pancakes could be improved by offering a plain option – a very minor point, but one that would make the breakfasts even better for families. Overall, this was a very well-run holiday with great service, an excellent location, and a fantastic team. We had a great time and would happily consider booking with VIP SKI again.
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  • Perfect week

    Harvey Rook 23 Dec 2025

    Stayed Dec 2025
    Opening week at La Plagne. Opening week at Graciosa. Could not have been more perfect. Blue sky days. Well maintained, empty slopes with beautiful snow. Our chalet was just as described. Our hosts - Grace, Jack and Sam could not have been more welcoming, friendly and proficient - thank guys for all your hard work and delightful cooking. Thanks also to Alby for all her help and input over the week.
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  • Amazing from start to finish

    Robin James 23 Dec 2025

    Stayed Dec 2025
    It was great to have Adam as contact before and during the holiday. Having contact via whatsapp was very easy and helpful. The airport meet and greet was seamless and our driver Jennifer took great care on the drive as one of our children has travel sickness. Adam and Anna were great from the start and they made every effort to make our stay comfortable, easy and enjoyable of course! It was great to get to know them both throughout our stay. The food was delicious and they both helped to accommodate food preferences for the children, There was plenty of food whether it was for breakfast or afternoon tea - everything was home made and delicious. George and Anna were super hosts and we are definitely considering using VIP ski again and would hope to have chalet hosts like George and Anna again. Big thanks to all of the team @vip ski!
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  • An excellent fist week of the season!

    J B 23 Dec 2025

    Stayed Dec 2025
    This was our first time in a chalet at Bear Lodge in Arc 1950 and the experience was excellent. Hannah bakes the best cakes and is an awesome chef, it was a pleasure to return from a day on the slopes to the smell of dinner. The chalets have that extra bit of space for our children and adults to relax while not skiing. The snow and weather were also great for the first week of the season. We've already booked to return next year!
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  • Pre Christmas week in La Plagne

    R G 22 Dec 2025

    Stayed Dec 2025
    Clear comms from booking to pre-travel. Very efficient and comfortable transfers, beautiful modern but comfort focused chalet right on the piste for an easy ski in ski out. Fantastic food prepared and served by friendly team. Lovely relaxed and well managed family lounge bar. Customer focused, professional, and friendly service from airport pick up to airport drop off.
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  • Yet again, phenomenal.

    Daisy S 22 Dec 2025

    Stayed Dec 2025
    WOW. As always, we had the most unbelievable trip. The VIP staff simply could not do enough for us. Shoutout to Liv, her cooking was outstanding, from the wake-up drinks, to afternoon tea and evening meal, everything was perfect. Also, shoutout to Tiff and all the boys on the bar for the amazing drinks!!! Staying in Yogi is our happy place and we will definitely be back next year. Thank you everyone for making it such a lovely and relaxing stay.
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  • Best week of 2025!

    Maddie S 22 Dec 2025

    Stayed Dec 2025
    Staying with VIP SKI was like a breath of fresh air honestly your only worry while staying with them is whether not to eat the delicious afternoon tea too late so you don’t spoil your appetite for the 5 star 3 course meal. Our chalet host Liv was amazing with Yogi chalet being spotless and our food being nothing but spectacular. Another selling point was the amazing spa with a hot tub, pool, sauna, stem room and massages which was just perfect after a long day of skiing. I honestly could not recommend VIP SKI more, from couples to families this is the place to go.
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  • Great chalet and hosting

    Dan Colton 21 Dec 2025

    Stayed Dec 2025
    Archie and Eloise (and Ed!) were excellent. Super-professional, great cooking and nothing was too much trouble. We were super impressed (and we are not generally that easy to please!). The one negative was the transfer back to Geneva. A 7.05am transfer for a 2pm flight was ludicrous. We were told there was no other option. We ended up being at the airport 4 hours before the flight!!
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  • Pre-Christmas family ski

    Phil T 21 Dec 2025

    Stayed Dec 2025
    We had a fabulous time in La Plagne with VIP. The Combin suite was lovely, and our hosts Jai and Ed made us all feel very welcome and spoiled us with excellent food. It all made for a lovely week of skiing - everything was made so easy for us. Thanks for a great start to our Christmas!
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