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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1 - 10 of 14765

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  • Holiday

    H L 13 Apr 2025

    Stayed Apr 2025
    Millie and Marnie were great and nothing was too much trouble. Thank you. The food was delicious and the house was clean. The reason for one star off is the noise from the nightclub notwithstanding the double glazing. Finally it would be good to sort your outside lights that are on all night and let light in through the bedroom windows. Thank you though for a very nice week.
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  • Great hosts

    Jeremy Milward 13 Apr 2025

    Stayed Apr 2025
    Super hols, food was great; hosts were superb - no complaints. Poss a little more updates on snow and conditions...
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  • Looked after by Lara

    Samantha Coultate 13 Apr 2025

    Stayed Apr 2025
    Very good stay. Lara gave us lots of help and flexibility which we appreciated. She chatted naturally to us all but also gave us room as a family. A big thanks to Emma who stepped in for one day and was also fabulous
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  • Best ever

    Rachel French-Pepper 13 Apr 2025

    Stayed Apr 2025
    From setting foot into the resort to leaving. We have had the best experience!!! VIP you certainly fee Big shout out to Joe. Emily and poppy !!!! Amazing. People.
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  • The best staff ever

    Amelie Deane 12 Apr 2025

    Stayed Apr 2025
    James was a great cook and tom. All the staff were so welcoming and kind. Eddie Rosa and betty were very nice and very friendly
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  • Impeccable staff

    Josh W 12 Apr 2025

    Stayed Apr 2025
    James is the best chef!!!
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  • VIP delivered again

    P W 12 Apr 2025

    Stayed Apr 2025
    Amazing holiday in a fabulous chalet. All the VIP staff were brilliant from start to finish, amazing food and they looked after us all so well. Thank you
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  • Great hospitality from all of the team!

    Sharon Manikon-Deane 12 Apr 2025

    Stayed Apr 2025
    Friendly, responsive, super helpful and great with all the kids One suggestion fit a powerful extractor in the kitchen, the chefs cook great food, but the chalet smells of food. To be clear the chefs and service were amazing.
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  • A fantastic holiday

    I H 12 Apr 2025

    Stayed Apr 2025
    Great accommodation, great location, access to the piste is second to none and the ski hire services was an absolute breeze. This alone would be enough to commend Bear Lodge, however the food throughout the week was excellent and delivered by a friendly and helpful team.
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  • Great Location

    Maia Rushby 12 Apr 2025

    Stayed Apr 2025
    Location was amazing, easy ski in and out. The Wellness centre was a nice added touch and help me get away from my kids. The cooked breakfast didn’t seem as luxury as the dinner and as what was shown on the website. The service was great, we felt very welcomed with our stay. We believe presentstion of the afternoon tea and breakfast could’ve been better. However we throughout enjoyed our stay. Also some more hooks in the bedrooms would be helpful.
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